Questions? We have the answers!

FAQ – Selling hardware

How does the TRUSC platform work?

You can offer your old IT hardware quickly and easily via TRUSC. Once you have created an offer, vetted service providers will bid for your hardware and make you various offers. You select the best offer that meets your requirements and conclude the deal conveniently via the TRUSC platform. This allows you to dispose of your used IT hardware efficiently and under the best conditions.

Is it really free to use the TRUSC platform?

Yes, the use of TRUSC is completely free of charge for you as a seller. You can compare offers without any obligation and find the best deal.

Which data deletion methods can I choose from?

You can choose from various certified data deletion methods, including thermal destruction, demagnetization, shredding, 5220.22-M and the Peter Gutmann algorithm. In addition, you have the option to determine which devices should undergo which specific data deletion procedures to meet your individual security requirements.

Can I specify the pick-up locations and shipping methods flexibly?

Yes, TRUSC offers flexible criteria for pickup locations, data deletion procedures and shipping methods that you can customise during deal creation.

Can I also dispose of larger quantities of IT hardware via TRUSC?

Yes, TRUSC is designed for the disposal of both small and large quantities of IT hardware. You can customise your requirements and compare corresponding offers.

FAQ – Buying hardware

How do I find the right hardware on TRUSC?

At TRUSC, you can browse the platform and use the powerful search filters to find specific devices that meet your requirements. Simply enter your criteria and discover a wide range of offers.

How do I place a bid?

Once you have found the right hardware, you can place a bid directly on the offer page. Use the integrated chat function to clarify details with the seller and ensure that all your questions are answered.

Is the entire procedure on TRUSC secure and transparent?

Yes, TRUSC attaches great importance to security and transparency. Every step in the purchasing journey is documented and you can download a summary of all procedural points at any time. This means you always have an overview and can act with confidence.

How do I communicate with sellers?

Our platform has an integrated chat function that allows you to communicate directly with sellers. This allows you to answer questions quickly and easily and clarify the details of the deal.

What happens after my bid has been accepted?

Once your bid has been accepted, you can finalise the deal seamlessly and securely. The entire procedure will be documented and you will receive a summary of all relevant details to ensure that everything runs smoothly.

Let us hear from you!

Do you have any questions or would you like to find out more about TRUSC? We are here for you and look forward to contact with you!

Vielen Dank für Ihre Nachricht. Wir melden uns so schnell wie möglich bei Ihnen.

Es tut uns leid, aber es scheint ein Fehler aufgetreten zu sein.

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